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The Gulas Group provides proven and reliable assessments, coaching, training and development processes that provide significant and measurable improvements in performance and a solid path toward achieving your goals.
Clients seek us out to help them achieve their strategic goals; close sales quickly, resolve internal and external conflicts, reduce falling margins, and smooth communications.
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Priority Influencing Workshop
Objective:
To positively affect the outcome of all communications by mastering the skills used by those who influence at worldwide best practice levels
Who will benefit:
- All staff members who work in teams, participate in projects, or communicate with customers
- Managers and supervisors who are responsible for motivating and communicating effectively
Time required:
1 day plus a follow-up group coaching session
Performance & Behavior; Knowledge & Learning Outcomes
At the completion of this unit, and with appropriate on-the-job coaching, participants will be able:
| To clearly understand the process of influencing and the importance of being a good influencer in this age of empowerment. |
- The 5 influencing skill sets
- Beliefs about influencing
- Assessment of Influencing Behaviors
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| To know how to learn the other person's point of view and to listen for the reasons behind others' positions. |
Wavelength skills
- Body language
- Jargon
- Feelings
- Observations
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| To use effective questioning as a means of gaining understanding. |
- Questioning skills
- Open questions
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| To test for understanding while discovering the other person's motivations. |
- Understanding skills
- Listening
- Paraphrasing
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| To understand the reasons and feelings beneath
the surface of conflict. |
Conflict handling skills
- Surfacing objections
- Reasons for resistance
- Constructive disagreeing
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| To understand the specific needs, and tailor the solution or discussion to meet those needs. |
Agreement skills
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| To understand how you learn and the value of
using a Learning Log. |
- Learning process
- Learning log
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| To recognize your influencing style. |
- Persuaders & influencers
- Influencing questionnaire
- Influencing skills checklist
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| To set goals for improving your influencing style and skills. |
Influencing Action Planner |
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